Center for Internet Security, Inc.

  • Scrum Master

    Job Locations US-NY-East Greenbush
    Project Management and Agile
    Regular Full-Time
  • Overview

    The Scrum Master/Coach will educate and mentor about Agile values, principles, and best practices while cultivating a cohesive, collaborative, and responsive work environment. In addition, this role will guide teams to proactively consider, asses, and plan for risks, dependencies and impediments that are detrimental to a sustainable and efficient delivery of products and services. CIS is seeking an experienced individual to enhance our current Agile practice and champion delivering value to our customers.

    What You'll Do

    • Educate, guide, and mentor about Agile values, principles and practices.
    • Engage with Agile teams and guide them through a journey of Agile adoption. Take immature Agile teams and teach the skills and practices to develop self-sufficiency and maturity.
    • Utilize agile practices in a flexible manner that includes project management, and adapting to the specific needs of the organization (which can include hard deadlines / fixed dates at times).
    • Enable teams to realize their mission and deliver on their initiatives.
    • Coach task and goal completion without coercion, assigning, or dictating the work.
    • Cultivate positive, team-centric dynamics and self-organization.
    • Foster a trusting and safe environment with an emphasis of problem solving.
    • Continually evaluate Agile maturity, and coach to higher levels of maturity at a pace that is sustainable and comfortable for the team and organization.
    • Facilitate root-cause analysis, decision-making, and conflict resolution.
    • Other tasks and responsibilities as needed to achieve team mission and goals.

    What You'll Need

    Must Have:

    • Bachelor’s degree in Information Technology, Cybersecurity, or related field
    • First level Scrum Master certification (e.g., Certified Scrum Master, Professional Scrum Master I)
    • 2+ years’ experience serving in the Scrum Master / Coach role for multiple teams that followed Agile values, principles, and practices. Must include teams with no prior Agile experience.
    • Demonstrated knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
    • Demonstrated knowledge of and practical experience coaching teams in Agile approaches including Kanban, Lean, Scrum, XP, FDD, etc.
    • The Scrum Master / Coach will work with individuals and teams in person to the extent possible, and will live within a reasonable commuting distance from the company headquarters located in East Greenbush, NY.
    • Must be authorized to work in the United States

    *Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree.

    It's a Plus if You Have:

    • Second level Scrum Master Certification (Advanced Certified Scrum Master, Professional Scrum Master II).
    • Agile Coaching certification.
    • Lean and/or Kanban certification.
    • Experience serving in the Scrum Master / Coach role for 4+ years for multiple teams that followed Agile values, principles, and practices.
    • Previous experience as a team lead or related senior position of responsibility.
    • Experience with Atlassian Tools (JIRA, Confluence, Service Desk).


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