Center for Internet Security, Inc.

  • Pre-Sales Engineer

    Job Locations US-NY-Albany
    Sales and Business Development
    Regular Full-Time
  • Overview

    The primary purpose of this position is to support the CIS Sales teams in providing technical expertise to increase sales activities. This role will take the lead in providing leadership and support to this initiative.

    What You'll Do

    • Understand customer requirements to demonstrate value proposition of CIS products and services
    • Deliver professional presentations to members via phone and web technologies
    • Manage all phases of product evaluations including installations
    • Ability to work independently and with the team collaboratively in a fast-paced environment
    • Ability to articulate the importance of foundational cybersecurity as the core of all corporate initiatives
    • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas and products
    • Build use case recommendations and educate prospects on relevant new features
    • Collaborate regularly with Product Owners, Operations and other technical teams
    • Track contact with all accounts through Salesforce
    • Assist in identifying and developing case studies, white papers and testimonials
    • Identify opportunities to cross-sell/upgrade services
    • Represent CIS in a general capacity and present at conferences or product meetings as necessary
    • Ensure reporting and communication is frequent and bi-directional
    • Other tasks and responsibilities as assigned

    What You'll Need

    • Bachelor's Degree in business or a related field*
    • 3+ years of pre-sales engineering experience
    • Familiar with and fluent using and Microsoft Office
    • Experience in conducting technical remote demonstrations to potential clients via WebEx or like applications
    • Must be authorized to work in the United States

    *Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree.


    It's a Plus if You Have:

    • Some level of Microsoft Server and various Linux operating systems
    • Demonstrated experience collaborating with and/or training other colleagues at a technical level


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