Center for Internet Security, Inc.

Customer Relations Intern - Elections

Job Locations US
ID
2021-1456
Category
Internships
Type
Intern
Remote?
Yes

Overview

CIS (Center for Internet Security) is the trusted guide to confidence in the connected world. CIS collaborates with the global security community to lead both government and private-sector entities to security solutions and resources. CIS is an independent, not-for-profit organization.

 

The primary purpose of this Stakeholder Engagement position is to gain experience while providing support to essential     EI-ISAC functions. This position will provide exceptional service to all customers; ensuring ongoing satisfaction and retention, while representing CIS and the EI-ISAC in a professional and courteous manner. This position is also designed to gain experience and exposure to cybersecurity and elections through administrative and operational assistance. This is a paid internship opportunity.

What You'll Do

  • Support the development and execution of the EI-ISAC strategy and mission
  • Membership onboarding, outreach, research, and reporting
  • Assist with data cleanup, reporting, and any ongoing projects
  • Customer service outreach via emails/phone calls
  • Develop and/or document procedure and workflows
  • Update metrics in EI-ISAC reports and presentation slides
  • Other tasks and responsibilities as assigned

What You'll Need

  • 2 years of study in Elections, Communications, Business, Cybersecurity, or related field
  • Ability to cultivate and maintain supportive relationships
  • Strong online research skills and proficiency in Microsoft Office applications
  • Self-motivated with strong attention to detail and accuracy with grammar and spelling
  • Strong interpersonal skills and professional demeanor
  • Strong communication, problem solving, collaboration, and analytical skills
  • Ambition to learn and share ideas openly

It's a Plus if You Have:

  • Associate’s Degree in related field

At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.

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