Center for Internet Security, Inc.

Account Management Specialist - Remote

Job Locations US
Cybersecurity Operations
Regular Full-Time


This position is with the Multi-State Information and Analysis Center (MS-ISAC). We are in search of a dynamic self-starter who is passionate about making a difference in the realm of Cyber Security for State, Local, Tribal and Territorial governments (SLTT). The ISAC’s are DHS designated focal points for protection, prevention, response and recovery for the SLTT community. As a member of our team, you will work with some of the finest experts in cybersecurity to assist our members in securing their governmental systems.


The Center for Internet Security (CIS) makes the connected world a safer place for people, businesses, and governments through our core competencies of collaboration and innovation. We are a community-driven nonprofit responsible for industry leading best practices for securing IT systems and data. We lead a global community of IT professionals to continuously evolve these standards and provide products and services to proactively safeguard against emerging threats.

What You'll Do

  • Build relationships and encourage the growth of communities within the wider SLLT landscape
  • Coordinate resources and materials in support of the ISAC mission and regional events
  • Update and enhance strategies for increasing both membership and outreach to existing members
  • Contribute to outreach planning, in coordination with the team
  • Provide support in the use of ISAC Programs tools and portals
  • Perform data entry and management of ISAC customer records
  • Assist in the preparation and presenting of projects as identified and to include seasonal and short-term operations
  • Other duties as assigned.

What You'll Need

  • Associate’s degree at an accredited college or university in a related field*
  • 2+ years of work experience in a related field
  • Proven ability in building and maintaining successful relationships with varied stakeholders
  • Self-motivated with a strong work ethic and attention to detail
  • Ability to work with a diverse team in completing goals
  • Must be authorized to work in the United States
  • The position is open to U.S. citizens that and requires a favorably adjudicated DHS Fitness Review for Public Trust Positions**

It's A Plus If You Have Superior customer relations skills

  • Superior customer relations skills
  • Concentration in Cybersecurity or technology or industry recognized certifications are a plus
  • Salesforce CRM software experience
  • Advanced proficiency Microsoft Office products, including Excel

*Additional years of relevant experience and related education may be substituted for the Associate’s degree.

**Factors that may cause a negative Fitness Review decision include:

  • Criminal Conduct
  • Dishonest Conduct
    Employment Misconduct
  • Alcohol Abuse
  • Drug Use (illegal drug use or use of a legal drug in a manner that deviates from approved medical direction) Additionally, illegal drug use includes the use of drugs that are illegal for federal purposes despite being legal in select states and countries, such as marijuana
  • False Statements
  • Financial Issues
  • Have not resided in the US for three (3) of the past five (5) years

At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.



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