CIS is seeking a highly driven, process/detail-oriented, and collaborative Customer Success Engineer. The primary purpose of this position is to support our US State, Local, Tribal & Territorial (SLTT) customers. This role will provide technical expertise to enhance the protection of our customers and continually ensure the value of the service is recognized and utilized to maintain our exceptionally high retention rate.
The Center for Internet Security (CIS) makes the connected world a safer place for people, businesses, and governments through our core competencies of collaboration and innovation. We are a community-driven nonprofit responsible for industry leading best practices for securing IT systems and data. We lead a global community of IT professionals to continuously evolve these standards and provide products and services to proactively safeguard against emerging threats.
It's a Plus if You Have:
*Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree.
At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.