The Marketing Operations Specialist is part of the Sales and Business Services department, which resides on the Marketing and Communications team and reports to the Marketing Operations Manager. The Marketing Operations Specialist is responsible for supporting the flow of campaigns and projects within the Marketing and Communications team. This position will assist the Marketing Operations Manager to facilitate the execution and prioritization of all efforts within the Marketing and Communications team, specifically focused on collaboration with the SBS Operations team. This position is also responsible for facilitating events and email marketing, while supporting all high-impact marketing campaigns and projects that align with CIS objectives. The ideal candidate will have a strong marketing strategy and campaign management background.

The Center for Internet Security (CIS) makes the connected world a safer place for people, businesses, and governments through our core competencies of collaboration and innovation. We are a community-driven nonprofit responsible for industry-leading best practices for securing IT systems and data. CIS is also a trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial (SLTT) government entities and election offices.

CIS has an award-winning reputation for investing in its people (click here to learn more), as well as continuous learning and development. We offer our employees diverse opportunities to expand their impact personally and professionally, in their local communities, and among one another. Core Leadership Principles drive our employees at every level of the organization, empowering them to be leaders in everything they do.

• Base salary is determined on a number of factors including, but not limited to, education, experience and skills
• Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire
• $500 wellness card for Health Coverage Participants
• 401(k) with 4% Company Match, vested from the first day of hire
• Flexible Spending Account (FSA) & Dependent Care Account (DCA)
• Life Insurance
• Bonding Leave
• Paid Volunteering Program
• Bonus eligibility
• Paid Time Off (PTO) inclusive of vacation, personal and sick time
• Paid Holidays
• Wellness Program
• Employee Engagement Activities
• Professional Development Opportunities
• Tuition Reimbursement
• Student Loan PayDown Program
• Employee Referral program
• Employee Assistance Program

• Support the implementation and management of Agile methodologies within the Marketing and Communications team
• Coordinate and communicate email marketing efforts with the Pardot team and internally to the Marketing and Communications team
• Resolve questions and bottlenecks to ensure on-time delivery
• Support the Marketing and Communication event sponsorship implementation efforts and work cross-functionally with other CIS teams (Events, Sales, etc.) to ensure a successful presence
• Assist with collecting campaign and project details and tracking them from ideation to completion
• Assist with the communication of campaign and project progress, blockers, and completion to stakeholders at various levels of leadership
• Support continuous improvement of internal team processes
• Ensure appropriate brand guidelines standards and practices are employed
• Other tasks and responsibilities as assigned

• Bachelor’s degree in Business, Marketing, or other related discipline*
• 2+ years of experience working in marketing or advertising
• 1+ years of experience working with cross-functional teams
• Understanding of Jira, Optimizely, Trello, Shortcut, or Asana, including experience implementing Agile frameworks within them and integrating between platforms
• Strong understanding of various marketing channels (digital, social media, email, content, etc.)
• Must be authorized to work in the United States

It's a Plus if You Have:

• Experience using email marketing tools (e.g., Pardot, Salesforce) for marketing automation
• Proficiency in using analytics tools (e.g., Google Analytics) to measure performance
• Analytical skills with experience in data-driven decision making
• Knowledge of the cybersecurity industry

*Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree.

At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.