The Product Manager is part of the Product Office and reports to the Group Product Manager. The Product Manager is responsible for overseeing the entire product lifecycle for the products and/or services they are assigned. With a customer-first perspective, they will develop product strategies and the associated roadmaps to achieve business and financial objectives. This role requires a deep understanding of the target market and business trends with specific focus on the needs and desires of customers. You will perform discovery work and collaborate with stakeholders, customers, users, and engineers to shape the product and deliver valuable cybersecurity solutions. This role requires close coordination across the CIS organization with product owners, product marketing managers, business stakeholders, and executives in order to help set priorities, oversee new product development, and influence product pricing, marketing, and support.

The Center for Internet Security (CIS) makes the connected world a safer place for people, businesses, and governments through our core competencies of collaboration and innovation. We are a community-driven nonprofit responsible for industry-leading best practices for securing IT systems and data. CIS is also a trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial (SLTT) government entities and election offices.

CIS has an award-winning reputation for investing in its people (click here to learn more), as well as continuous learning and development. We offer our employees diverse opportunities to expand their impact personally and professionally, in their local communities, and among one another. Core Leadership Principles drive our employees at every level of the organization, empowering them to be leaders in everything they do.

• Base salary is determined on a number of factors including, but not limited to, education, experience and skills
• Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire
• $500 wellness card for Health Coverage Participants
• 401(k) with 4% Company Match, vested from the first day of hire
• Flexible Spending Account (FSA) & Dependent Care Account (DCA)
• Life Insurance
• Bonding Leave
• Paid Volunteering Program
• Bonus eligibility
• Paid Time Off (PTO) inclusive of vacation, personal and sick time
• Paid Holidays
• Wellness Program
• Employee Engagement Activities
• Professional Development Opportunities
• Tuition Reimbursement
• Student Loan PayDown Program
• Employee Referral program
• Employee Assistance Program

• Develop strong relationships and act as the voice of the customer to build out use cases, understand requirements, and prioritize business needs
• Develop a deep understanding of customer/member needs, business goals, and processes to inform product priorities and improvement recommendations
• Regularly communicate with product stakeholders and customers to shape the product strategy and surface critical needs by leading strategic portfolio planning and product lifecycle management efforts that include market, cost, and product analysis
• Lead product strategy, planning, and life cycle management efforts and continuously monitor and evaluate product performance and proactively champion product improvements
• Define, track, and communicate relevant key performance indicators (KPIs) for the product to measure performance and contribution to business goals and strategy
• Conduct bi-annual 360-degree reviews to proactively monitor business, market, and technology trends to inform product strategy and proactively propose new solutions
• Contribute to translating business needs into actionable product and technical use cases to drive product roadmaps and release plans that satisfy customer needs and achieve positive business outcomes
• Work with cross-functional stakeholders to determine internal and contract/external resources and skills required for the product team to deliver on the product roadmap
• Guide the product engineering team to scope, plan, and deliver work, applying established delivery methodologies (e.g., agile methods) and best practices (e.g., reusability)
• Work with stakeholders and product team members to proactively identify and resolve blockers to achieve business objectives for the product, including technical, budget, scope, and resourcing challenges
• Ensure alignment and adherence to corporate, financial, and IT standards (e.g., architecture, compliance, security)
• Manage investment decision-making and finances for the product, taking a return-on-investment approach to increasing the value while minimizing product costs
• Participate in proposal responses, vendor product assessments, request for information/proposals, and technical interchange discussions as needed in support of Sales and Business Services (SBS), Operations and Security Services (OSS), and Security Best Practices (SBP) divisions initiatives, corporate goals, and objectives
• May be required to serve as product manager for multiple, related products depending on size and complexity
• Other tasks and responsibilities as assigned

• Bachelor’s degree in a related field* (or equivalent years of experience)
• 5-8+ years of product management or related experience
• Relationship building and collaboration skills across diverse and matrixed stakeholders and customers
• Ability to surface, prioritize, and balance multiple stakeholder priorities
• Strong project management skills to manage multiple projects and deadlines simultaneously
• Experience determining and overseeing software development initiatives and estimating resource requirements
• Excellent problem solving and analytical skills, including experience leveraging data to inform decision making and independently solving software engineering problems
• Expertise in strategic thinking and strong business acumen
• Strong experience in understanding business partner and client needs
• Demonstrated success in defining and building products
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing
• Must be authorized to work in the United States

It's a Plus if You Have:

• Background in cybersecurity

• Knowledge of security information and event management (SIEM) and security orchestration, automation, and response (SOAR) systems and processes, data governance, and development software such as Jira

*Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree.

At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.