The Principal Business Analyst is part of the Cybersecurity Services Organization and reports to the Senior Director of the Cybersecurity Services Program Office. The Principal Business Analyst is a key business partner to the organization, providing strategic support and enabling value-added, data-driven analysis to support timely business decisions. You will develop a consistent way to articulate business value and translate business needs by recommending the tools, processes, data, and resources needed to effectively support the Cybersecurity Services Program Office strategies. You will provide overall analyst support and work collaboratively across the organization to...

The CIS Services Sales Development Specialist is part of the Sales and Business Services department, which resides on the CIS Services team and reports to the Director of CIS Services. As our Sales Development Specialist, you will identify and develop sales opportunities through U.S State, Local, Tribal, and Territorial (SLTT) grant funding and contracts. You will establish relationships with potential SLTT customers to strategically expand our reach and convey a strong understanding of CIS cybersecurity solutions. The Sales Development Specialist will be responsible for developing, writing, planning, designing, and delivering responses to requests for...

The Customer Experience Analyst is an integral part of the Operations and Security Services department, which resides on the Stakeholder Engagement team and reports to the Senior Manager of Customer Experience. The primary focus of the Customer Experience Analyst (CXA) role is to strategize, design, test, survey, support, and conduct other experience management duties. This role will be responsible for partnering with business units across CIS to shape and execute initiatives to provide a best-in-class customer experience (CX) for the CIS community. The Customer Experience Analyst will collaborate with internal stakeholders, experience management (Qualtrics) technical...

The Security Operations Center (SOC) Analyst is part of the Operations and Security Services department, which resides on the SOC team and reports to the SOC Manager. The primary purpose of this position is to help coordinate and report on cyber incidents impacting U.S State, Local, Tribal, and Territorial (SLTT) governments. This position involves critical duties and responsibilities that must continue to be performed during crisis situations and contingency operations, which may necessitate extended hours of work.   

The Product Manager is part of the Product Office and reports to the Group Product Manager. The Product Manager is responsible for overseeing the entire product lifecycle for the products and/or services they are assigned. With a customer-first perspective, they will develop product strategies and the associated roadmaps to achieve business and financial objectives. This role requires a deep understanding of the target market and business trends with specific focus on the needs and desires of customers. You will perform discovery work and collaborate with stakeholders, customers, users, and engineers to shape the product and deliver valuable cybersecurity solutions. This role...

The Product Marketing Manager is part of the Sales and Business Services department, which resides on the Marketing and Communications team and reports to the Senior Product Marketing Manager. The Product Marketing Manager bridges the gap between the technical and go-to-market aspects of product management for our offerings related to CIS SecureSuite, CIS Benchmarks, and CIS Controls. This is a cross-functional role that collaborates with related Product Managers/Owners, Sales, Member Success, Marketing and Communications, and more. The Product Marketing Manager drives the overall success of offerings they are responsible for by owning and delivering the messaging,...

The Member Success Account Specialist is part of the Sales and Business Services department, which resides on the Member Success team and reports to the Member Succes Manager. The primary purpose of this position is to build and manage relationships with members to increase adoption of the CIS SecureSuite Membership resources. While assisting members, Account Specialists will take initiative to recommend and cross-sell products and services to meet member needs as identified. This position will provide exceptional service to existing customers, ensuring ongoing satisfaction and retention and representing CIS in a professional and courteous manner.

The IT Support Specialist is part of the Information Technology department, which resides on the IT Support team and reports to the IT Support Manager. As the IT Support Specialist, you will be focused on helping end users be successful, secure, and productive using the technology assets provided to them by CIS. The Support Specialist will work closely with other IT staff members supporting projects, security patching, and new applications. This includes receiving, prioritizing, documenting, and actively resolving end user help requests.  

The Sales Operations Specialist is part of the Sales and Business Services department, which resides on the Sales Operations team and reports to the Sales Operations Lead. As our Sales Operations Specialist, you will support the sales organization in all stages of the sales cycle, ensuring the integrity and accuracy of our sales orders, payments, and fulfillments. The ideal candidate must be able to reinforce sales processes diplomatically, but also be able to provide recommendations for improvements and be adaptable when change is needed.   

The Senior Software Engineer is a part of the Engineering Center of Excellence team and reports to the Manager of Infrastructure Engineering. As our Senior Software Engineer, you will have a strong background in information technology infrastructure and cloud engineering. Your primary focus is to design, build, and manage RESTful APIs using AWS API Gateway, ensuring optimal performance, security, and scalability. You will collaborate with cross-functional teams to integrate APIs into existing infrastructure and enhance our overall architecture.

The Senior SOAR Playbook Developer is part of the Product Engineering team and reports to the Director of Product Engineering. The Senior SOAR Playbook Developer will be a senior technical individual contributor position. The Senior SOAR Playbook Developer will provide playbook lifecycle management and lead the development of Security Orchestration, Automation, and Response (SOAR) playbooks that improve the efficiency and effectiveness of security operations provided by the Multi-State and Elections Infrastructure Information Sharing and Analysis Centers (MS- and EI-ISAC) to U.S State, Local, Tribal, and Territorial (SLTT) organizations.

The Assistant General Counsel is part of the Legal and Compliance department and reports to the General Counsel and Chief Legal Officer. As our Assistant General Counsel, you will partner with CIS team members to promote the CIS mission and help support our growth. The primary focus of this position is to provide legal support to business and cross-functional teams.   The Center for Internet Security (CIS) makes the connected world a safer place for people, businesses, and governments through our core...

The Network Architect is part of the Information Technology (IT) department, which resides on the IT Infrastructure team and reports to the Director of IT Services. As the Network Architect, you will be responsible for leading and architecting major network projects that have high impact while maintaining minimal down time. The Network Architect will ensure the security and configuration of our enterprise devices meet all required CIS standards, best practices, and approved levels of compliance.  

The Member Success Senior Account Specialist is a part of the Sales and Business Services department, which resides on the Member Success team and reports to the Member Success Manager. As our Member Success Senior Account Specialist you will build and manage relationships with existing members. In addition, while assisting members, you will take initiative to recommend and cross-sell products and services to meet member needs as identified. Thorough knowledge of products and services available, as well as competitor products and services is paramount to the success of this role. In this position you will provide exceptional service to existing customers; ensuring ongoing...

The Cyber Incident Response Team Forensic Analyst is part of the Operations and Security Services department, which resides on the Cyber Incident Response Team (CIRT) and reports to the CIRT Manager. The primary purpose of this position is to work as a member of the Multi-State and Elections Infrastructure Information Sharing and Analysis Centers (MS-ISAC and EI-ISAC) Cyber Incident Response Team to help respond to cyber incidents impacting U.S State, Local, Tribal, and Territorial (SLTT) governments.  

The primary purpose of this position is to be a subject matter expert in network detection and threat analysis while working as a member of the CIS Security Operations Center (SOC) to help respond to cyber incidents impacting State, Local, Tribal and Territorial (SLTT) governments in conjunction with CISA’s Cybersecurity Division (CSD) teams. This position is employed by the Center for Internet Security, and will be located with the Cybersecurity and Infrastructure Security Agency (CISA) in Arlington, VA, or Pensacola, FL. Reporting to the Cyber Threat Liaison Manager, the Threat Detection Analyst will partner with CISA’s network detection team and will work to promote the CIS...